How do I reestablish an internet connection to the SolarEdge inverter?

To reestablish an internet connection to the SolarEdge Inverter conduct a power cycle of the inverter and networking components. To conduct this power cycle follow these simple steps: Turn the “DC Disconnect Switch” (the black power nob) below the Inverter to the OFF position.

What happens if my SolarEdge inverter is disconnected from WiFi?

Note: If your inverter has disconnected from your WiFi network, this will not affect your solar energy system’s ability to produce energy. It will only prohibit communication to the SolarEdge SEMS Portal cloud server, allowing you to view your solar production information. Physical access to your SolarEdge inverter.

How does SolarEdge support Ethernet?

SolarEdge Technical Support. Ethernet is a communication method that enables SolarEdge devices to communicate with the SolarEdge Monitoring server using a standard CAT5 or CAT6 Ethernet cable from the SolarEdge device to the local network on site. These troubleshooting steps require working inside the inverter.

How do I connect a SolarEdge inverter to the Monitoring portal?

aa wireless communication option for SolarEdge inverters to connect to the SolarEdge Monitoring Portal. You can reconnect an inverter to a local Wi-Fi network with the mySolarEdge application. Before configuring the Wi-Fi, we recommend that you verify the inverter is working and responsive by checking for illuminated LEDs on the inverter.

Can SolarEdge technical support help with network issues?

SolarEdge Technical Support cannot provide assistance with communication issues related to the local network equipment. Verifying the status of the Ethernet connection on the device helps to identify any issues with connectivity to the SolarEdge Monitoring server.

Do I need a firewall or static IP to connect SolarEdge?

Verify that the Ethernet network settings on the SolarEdge device align with your local networking equipment and software. If a firewall or static IP is not required to connect the SolarEdge device to the internet, we recommend leaving the Ethernet settings at their default settings.